Chiqueclaw

Integrity Policy for ChiqueClaw

At ChiqueClaw, we prioritize your privacy and are committed to protecting your personal data. This integrity policy explains how we collect, use, and protect your personal information in compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR).

1. What Personal Data Do We Collect?

When you interact with our website or make a purchase, we may collect the following personal information:

  • Contact details: such as name, email address, phone number, and mailing address.
  • Payment information: credit card details or payment methods, which are processed securely by third-party providers.
  • Purchase history: details of the products you have ordered from us.
  • Technical data: such as IP address, browser type, and device information when you visit our website.

2. How Do We Use Your Data?

We use your personal information for the following purposes:

  • Order processing and delivery: to fulfill your orders and deliver the products you have purchased.
  • Customer service: to communicate with you about your order, respond to inquiries, or handle returns and refunds.
  • Marketing: to send promotional offers and updates if you have opted in to receive such communications.
  • Website improvements: to analyze usage and improve the functionality and user experience of our website.

3. Legal Grounds for Processing

We process your personal data based on the following legal grounds:

  • Contractual necessity: to process your order and fulfill our contractual obligations.
  • Consent: for sending marketing communications, where you have given your explicit consent.
  • Legitimate interest: to improve our services and ensure the security of our website.

4. How Do We Protect Your Data?

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, or disclosure. We use secure payment gateways and encrypted connections (SSL) to protect your financial data during transactions.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we may keep records of your purchases for accounting and legal reasons.

6. Sharing of Personal Data

We do not sell or share your personal data with third parties, except for trusted service providers who help us operate our business (such as payment processors, delivery companies, and IT service providers). These third parties are contractually obligated to process your data securely and in accordance with our instructions.

7. Your Rights

You have the following rights concerning your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal data.
  • Erasure: You can request that we delete your personal data, subject to legal obligations.
  • Objection: You can object to certain data processing activities, such as receiving marketing emails.
  • Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used format.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences in your browser settings. For more information, please refer to our Cookie Policy.

9. Changes to This Policy

We may update this integrity policy from time to time. Any changes will be posted on this page, and we recommend reviewing the policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions about this policy or wish to exercise your data protection rights, please contact us at: Email: support@chiqueclaw.com